WARRANTY AND UNAUTHORIZED SELLERS
Silagen® products are NOT sold directly to patients, they are sold to authorized physician offices. The sale of Silagen® products is limited to authorized physician offices for multiple reasons including concerns for the safety and health of the patient. Please contact your physician to purchase or call us to find a Silagen®-stocked office near you. Any online sale of Silagen® products is strictly prohibited. Silagen® authorized providers are chosen for their capability to properly advise patients on the proper medical application of Silagen® products and their ability to correctly represent Silagen® products. The warranty for Silagen® products only applies to products sold by authorized dealers, none of which are authorized to sell online.
Unfortunately, Silagen® products occasionally appear online, listed and sold by unauthorized third parties. Silagen® products are not to be sold by online retailers. Silagen® products sold by unauthorized third parties should not be considered as being bought from Newmedical Technology, Inc. Due to the nature of the Silagen® brand products and their disposition, including their medical application, goods sold by unauthorized third parties are not covered by our warranty.
Silagen® is taking steps (such as this warning) to combat unauthorized entities from selling the Silagen® brand products. Silagen® goods sold by unauthorized entities are at times purchased on the “gray” market and may be defective, counterfeit, or stolen goods. We urge all consumers to use due diligence when purchasing Silagen® brand products. Use of products that are not sold directly by authorized physician office may pose health risks and be potentially dangerous.
ONLINE SALES OF SILAGEN® PRODUCTS, INCLUDING BUT NOT LIMITED TO SALES FROM AMAZON AND eBAY, IS PROHIBITED AND SUCH GOODS ARE NOT COVERED BY OUR WARRANTY.
For questions or more information please contact our Customer Service Team at 866-639-6331